PART I: Cirque du Soleil
- Why is Cirque du Soleil successful throughout the world? Why does the product transcend culture differences between countries?
- Cirque du Soleil is successful throughout the world because of their sensitivity, compromise, and hunger for new experiences. The product transcend culture differences between countries by their commitment to excellence and innovation.
- How do the cultural influences discussed in Figure 4–1 influence organizational behavior at Cirque du Soleil?
- Because of the tours in different countries, people with different nationality became interested also to join the Cirque du Soleil. Each performer learned to adapt the different cultures in the places they performed that made them known as a global standard of live entertainment and the place for talented individuals from around the world. The organization has learned the art of sensitivity and compromise in its recruiting.
- Why is it important for Cirque du Soleil to be a good corporate citizen? How does ethnocentrism relate to fulfilling this role?
- It is important to Cirque du Soleil because everyone must be a commited and sensitive neighbor. By participating this project, we help the Ciruqe du Soleil to make it easier for them to span the culture. Ethnocentrism helped to fulfill this role because each has its own cultural identity.
PART II: Generation Next Changes the Face of the Workplace
- Why is addressing this issue so important? Shouldn’t workers adjust to meet the needs of their employers?
- Addressing this issue is so important because of the modernization being experienced in our lives, as well as in business areas. There are different views of work that have been implemented in every generation. For me, the workers must also adjust to meet the needs of their employers. And through this, they can retain to their work and work even more to earn.
- What can employers who can’t afford such extensive programs as the Deloitte organization do to address the changing preferences of their younger workers? What would you like to see your employer or prospective employer do to address your wants and needs to retain you?
- Perhaps they can also implement the Generation Y on their work preferences. Those who are efficient workers will be retained. As for me, I would like my prospective employer to be fair in each worker he has, and satisfy us with the salary, for me to strive more just to retain.
PART III: Destination CEO: Clarence Otis: Darden Restaurants
- What prepared Clarence Otis for his position as CEO of Darden?
- With his mother’s excellent guidance and high expectations for him, and also because of his first job in a full service restaurant, he was pressured to meet the expectations of customers.
- According to Otis, what is the key area for success for employees at the Darden company?
- The key area for success of the Darden company’s employees is to remain relevant. They must also be aware of the corporate’s philosophy and its goals.
Part IV: One Smooth Stone
- How much of a part can values truly play in the success of a company like One Smooth Stone?
- For them, hundred percent success of One Smooth Stone lies in their values.
- What characteristics of One Smooth Stone make it necessary to have a flat and decentralized structure as opposed to a rigid, command and control hierarchical structure?
- One Smooth Stone devised the strategic improvising into devising its ground rules and making a plan which is not rigid because it is quick to become obsolete. Because of this strategy, it allows the company to be successful in the industry.
Part V: Leadership: Making Decisions during Hurricane Katrina
- What model of decision making did the Sisters of Holy Angels have to rely on to guide them through thee hurricane tragedy?
- The leadership they have during the hurricane Katrina is exceptional. With their strong belief in God, and good intention to save the lives of people, they became strong to lead the victims.
- What part do you think intuition and creativity played in each of the Sisters’ stories? Explain how.
- In Thibodeaux’s situation, it is when she clearly saw that the hurricane is coming in New Orleans Superdome. She is courageous of avoiding the tragedy and had threatened the contract ambulance driver just to save the lives of the ailing nuns.
Next, in Kinberger’s situation, it is when she made the military to become a ministry of the sisters.
Third, in Fitzpatrick’s situation, it is when she has still hope to make an effort and has become successful to find housing for the Sisters who can no longer reside in New Orleans and has built preschool.
Last, in Trosclair’s situation, it is by her bravery to evacuate the victims of the hurricane despite of lack in facilities and other resources, except her “resource within”.
